![]() And if they are both failing to establish a connection, then the issue is with your home network. However, if your PC can connect, something is wrong with the setup on your phone. Doing so will let you know if it is a networking or device problem. For instance, if you cannot connect the Android device, check with your PC to see if you can connect. ![]() Remove parental/security controls on your router.Īlternatively, you can also try to connect a different device on the same network. Please try to connect using a different connection protocol. That’s unbreakable, military-grade technology. With CyberGhost VPN, your data is safe behind 256-bit AES encryption. This keeps the man in the middle from spying on you and intercepting your data when you’re on public Wi-Fi. Remove the application, reboot your device, and install the VPN client again. CyberGhost VPN sets up a secure, encrypted tunnel between your device and the internet. In some cases, they interfere with VPN connections. Temporarily disable potentially antivirus/firewall software or any other possible interfering apps. Log out of your account in the application and log back in. After following each set of instructions, check to see if the problem persists. Some general recommendations if you are unable to connect are also given below. Troubleshooting VPN connection on Linux app Troubleshooting VPN connection on Android Troubleshooting VPN connection on Windows ![]() Should you encounter connection problems on any of these devices, check our guides below: ![]() Various internal and external factors play a role in the process of establishing a VPN connection, such as the network preferences of your device, the protocols used on your network, other software, the type of network (home, public, mobile data), and so on. ![]()
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